A respect for privacy and data protection and fundamental hallmarks of good governance. Read our Privacy Notice to see how ESG PRO respects your personal data.
+ Who we are
ESG PRO Limited, (referred to below as “ESG PRO”, “we”, “our”, “us”), believe your privacy is fundamental human right and central to good governance. This Privacy Notice covers all activities of our organisation.
Operating as a limited company registered in England and Wales (reg. 10218501), our registered office address is Shrawley House, Shrawley, Worcestershire, WR6 6TG.
This Privacy Notice describes how we collect, use, share, store or otherwise process the information we hold about you. Your personal information allows us to provide a range of services related to environment, social, and governance reporting and mitigation solutions.
Legal basis for using your information
All organisations need a legal reason to use your personal information, if they don’t have one, they can’t use it. There are a number of legal grounds that enable data processing. It’s quite complicated but below are the most relevant grounds you should be aware of:
With your consent (C)
There are some activities where we process personal information with your consent, which you are able to withdraw at any time. For example, where we want to send you newsletters and similar messages by email, we would ask your permission first and you could opt-out at any time. We will indicate in the Notice where we rely on consent.
To fulfil a contract (A)
We also process your personal information in order to fulfil a contract we have with you. For example, when you gain employment or purchase a service from us, we will process your information to administer that transaction.
For a legitimate interest (LI)
Sometimes we may use your information to help us operate our facilities or provide services, but only where that activity doesn’t negatively affect your rights. For example, we might use your information to communicate with you on the basis of our legitimate interest.
To comply with legal obligations (LO)
There may be situations where we need to use your information to comply with legal obligations. For example, we are required by law to keep certain records visitors in case there is an emergency, so we can make sure you’re safe.
What information do we collect?
When you interact with our organisation, our products, and our services, we collect information about you and our interaction. Generally, this may include:
- Your personal details,
- Contact information, and preferences,
- More sensitive information, for example when you tell us about dietary requirements, or disabilities, such as when you attend a seminar,
- Information about your use of our products or services,
- Conversations you have when you call our sales or customer support teams,
- Information about the devices you use to interact with us.
Where you provide information to us about other people, you need to make sure you have their permission to do so.
When and how we collect your information
We may collect information you provide to us directly and indirectly when interacting with our products and services. This may include such interactions as:
- Make an initial approach to use by email or on the phone,
- Create, use or manage an online account, if you have one,
- Visit our website or use our apps,
- Fill out our online forms or registration cards,
- Access our internet facilities,
- Use social media login functionality,
- Interact with us in online forums, by email, text, or on social media,
- Complete our market research/customer surveys.
There may be situations where we use data processors – companies who act on our behalf – to collect your information for us. These processors can only use your information in accordance with our instructions and for the purposes stated in this Notice published on our websites and partner websites.
Our partners and Third Parties
We collect information about you when it is provided to us by third parties. This might include when you interact anyone who promotes our products, brands, or services. You should always read the privacy policies of other third parties you use, as they will use your information in accordance with their own privacy policies.
We may also obtain information about you from our partners and other companies that have your permission to share your information both online and offline, like insight providers.
How we use your personal information
The reason we use your information will often be obvious from the way you interact with us. We have detailed below, the legal bases for processing your personal data. Where there is more than one, the exact grounds will depend on the activity. See the section above for an explanation of each.