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GSTC Certification Support

Scaleable consultancy to help any size hotel in the UK or Europe through the GSTC certification process.
Progress from a remote GAP analysis through to hands-on guidance to put the required systems in place.
A single consultancy for everything, including policy management, waste audit, GHG emissions, and staff training.

ESG Pro’s expert advisors can get your hotel’s management team ready for your certification audit through our specialist Plan-Do-Check-Act (PDCA) Cycle and Root Cause Analysis. Get the most practical support!

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Expert GSTC Consultants

The #1 Hotel Certification

Achieve GSTC Certification with Confidence

At ESG Pro, our consultancy is designed to prepare hotels for the stringent GSTC certification audit with ease and expertise. We offer a comprehensive approach, from assessing your current sustainability practices to aligning them with GSTC criteria across environmental, social, and cultural dimensions. Our services include tailored audits, gap analysis, and actionable improvement plans to ensure compliance with international sustainability standards. By integrating industry best practices and focusing on long-term impact, we help your hotel enhance operational efficiency, improve stakeholder engagement, and elevate its reputation as a sustainable tourism leader. With ESG Pro by your side, you can navigate the certification process confidently, secure in your commitment to sustainable hospitality.

Our Key Services:

Detailed Sustainability Audits – Comprehensive evaluations of your operations against GSTC criteria.
Gap Analysis and Action Plans – Identification of compliance gaps with step-by-step guidance for improvement.
Staff Training and Engagement – Empowering your team with knowledge and skills to implement sustainable practices.
Supply Chain Optimisation – Ensuring suppliers align with GSTC standards and support your sustainability goals.
Ongoing Support and Monitoring – Continuous guidance to maintain compliance and prepare for future audits.

Talk to us and discover how fast, scaleable, efficient consultancy can really deliver the results!

Comprehensive GSTC Consultancy Services by ESG Pro

Sustainability Management System Development
- Establishing and implementing a tailored sustainability policy.
- Defining roles and responsibilities for sustainability initiatives.
- Monitoring and reporting on sustainability performance.
Legal and Regulatory Compliance
- Ensuring adherence to local and international laws related to tourism, labour, and the environment.
Environmental Standards Compliance
- Supporting energy efficiency, water conservation, and waste management initiatives.
- Assisting in the reduction of greenhouse gas emissions and implementation of renewable energy solutions.
- Encouraging biodiversity protection and minimisation of environmental impact.
Cultural and Social Responsibility
- Promoting cultural heritage conservation and community engagement.
- Advising on equitable hiring practices, gender equality, and staff well-being.
- Ensuring respect for local communities and their rights.
Supply Chain Management
- Vetting and selecting suppliers based on sustainable and ethical practices.
- Encouraging responsible sourcing and purchasing policies.
Customer and Guest Engagement
- Developing educational materials and activities to promote sustainable tourism to guests.
- Enhancing guest satisfaction through environmentally and socially responsible experiences.
Stakeholder Communication and Reporting
- Creating transparent communication strategies for stakeholders.
- Assisting with sustainability reports aligned with GSTC requirements.
Auditing and Pre-Certification Readiness
- Conducting pre-audits to identify gaps and areas for improvement.
- Preparing documentation and evidence required for GSTC certification.
Training and Capacity Building
- Delivering workshops and training sessions for staff on sustainability practices.
- Building internal capacity to manage and sustain long-term compliance.
Continuous Improvement and Monitoring
- Establishing mechanisms for ongoing assessment and enhancement of sustainability efforts.
- Providing guidance for re-certification and updates in GSTC standards.

This robust suite of services ensures that ESG Pro supports every facet of your hotel’s preparation for the GSTC audit, paving the way for certification and sustainable success.

Contact us today to learn more about our ESG consulting services and how we can help you achieve your sustainability goals.

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Why Work With Us?

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Expert GSTC Certification Consultants

How the ESG Pro Multi-disciplinary Team is Your Best Advantage

1. Diverse Expertise for Comprehensive Compliance
GSTC certification spans multiple domains, including environmental management, social responsibility, cultural preservation, and governance. Each area requires specialised knowledge to ensure compliance with specific criteria. A multidisciplinary team brings together experts in sustainability, legal compliance, supply chain management, and stakeholder engagement to address these diverse requirements. Their combined skills ensure all aspects of the audit are thoroughly prepared, reducing the risk of non-compliance.

2. Tailored Solutions for Complex Operations
Hotels operate across various functions, such as energy use, water management, procurement, and guest engagement. Addressing these complexities requires expertise across disciplines to develop customised solutions. A multidisciplinary team can identify synergies between departments, implement effective strategies, and ensure operations align seamlessly with GSTC standards, improving both efficiency and sustainability.

3. Legal and Ethical Oversight
Compliance with local and international laws is critical to GSTC certification. A multidisciplinary team, including legal and ethical advisors, ensures all practices adhere to labour laws, environmental regulations, and community rights. This oversight not only guarantees compliance but also enhances the hotel’s reputation as a socially responsible organisation, building trust with stakeholders.

4. Training and Behavioural Change
Achieving certification involves transforming practices and behaviours across all levels of staff. A multidisciplinary team can design and deliver targeted training programmes, ensuring employees understand and adopt sustainable practices. Specialists in change management and communication can foster a culture of sustainability, embedding GSTC principles into daily operations and long-term strategy.

5. Continuous Improvement and Monitoring
GSTC certification is not a one-off achievement but requires ongoing commitment. A multidisciplinary team ensures systems are in place to monitor progress, track key performance indicators, and adapt to evolving standards. By leveraging expertise across disciplines, the team supports continuous improvement, ensuring the hotel not only achieves certification but sustains its compliance and impact over time.

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GSTC: It’s all about Key ESG Principles

GSTC and the ESG Intersect

GSTC: It’s All About Key ESG Principles

In today’s tourism and hospitality sector, sustainability is no longer a buzzword—it’s a necessity. As global travellers and stakeholders demand greater accountability, businesses must adapt to thrive. The Global Sustainable Tourism Council (GSTC) certification is the gold standard for hotels, destinations, and tourism operators committed to sustainability. At its core, GSTC certification is about aligning with Environmental, Social, and Governance (ESG) principles. But achieving this prestigious certification requires a clear strategy, deep expertise, and unwavering commitment to excellence.

Here’s why GSTC certification is rooted in ESG principles and how it can revolutionise your business.

Environmental Stewardship: Protecting What Matters Most

Environmental sustainability lies at the heart of GSTC standards. Hotels and tourism businesses are assessed on their ability to minimise environmental impact and implement eco-friendly practices. Key focus areas include reducing energy consumption, transitioning to renewable energy, conserving water, minimising waste, and preserving biodiversity. These actions go beyond compliance—they demonstrate a commitment to protecting our planet for future generations.

Embracing these principles can significantly enhance your brand’s reputation, attract eco-conscious travellers, and reduce operational costs. For instance, energy-efficient systems not only lower carbon emissions but also cut utility expenses, making environmental stewardship a win-win for businesses. GSTC’s framework ensures you’re addressing these critical areas, paving the way for long-term resilience.

Social Responsibility: Building Stronger Communities

GSTC standards also prioritise social responsibility, focusing on equitable and inclusive practices that benefit local communities. This includes fair labour policies, gender equality, cultural preservation, and ensuring tourism contributes positively to the surrounding area. By aligning with these standards, businesses can strengthen ties with local communities, improve employee satisfaction, and foster meaningful guest experiences.

When your business prioritises fair wages, celebrates cultural heritage, and supports local artisans, you create a ripple effect of positive change. GSTC certification ensures these efforts are not only recognised but also integrated into your operations. This holistic approach allows you to build trust with stakeholders and position your brand as a force for good.

Governance: Driving Accountability and Transparency

Good governance is the backbone of GSTC certification. Businesses must establish robust sustainability policies, monitor progress, and report transparently on their ESG initiatives. This ensures accountability at every level, from leadership to frontline staff. Effective governance also includes stakeholder engagement, ensuring all voices—employees, guests, and local communities—are heard and valued.

By demonstrating strong governance, your business not only meets GSTC standards but also strengthens its organisational structure. Clear policies and transparent reporting inspire confidence among stakeholders, enhancing your ability to attract investors, partners, and guests who prioritise sustainability.

Why GSTC Certification Matters

GSTC certification is more than just a badge of honour. It’s a strategic asset that sets you apart in a competitive market. Certified businesses benefit from increased visibility in global sustainability directories, enhanced credibility, and access to a growing market of eco-conscious travellers.

Moreover, GSTC certification prepares your business for future challenges. With sustainability regulations tightening worldwide, certification ensures you remain ahead of the curve, compliant with international standards and ready to adapt to evolving expectations.

How ESG Pro Can Help

Achieving GSTC certification may seem daunting, but you don’t have to navigate it alone. ESG Pro offers end-to-end consultancy services tailored to the unique needs of hotels and tourism operators. Here’s how we can help:

Sustainability Strategy Development: We’ll craft a customised roadmap to align your operations with GSTC standards, focusing on actionable and measurable goals.
Comprehensive Audits and Gap Analysis: Our team will evaluate your current practices, identify gaps, and provide clear recommendations for improvement.
Staff Training and Capacity Building: We empower your team with the knowledge and skills to implement sustainable practices effectively.
Stakeholder Engagement: From local communities to global travellers, we’ll help you build meaningful connections and demonstrate your commitment to ESG principles.
Pre-Certification Support: We’ll guide you through every step of the certification process, ensuring you’re fully prepared for the GSTC audit.

Make Sustainability Your Competitive Advantage

The future of tourism is sustainable, and GSTC certification is your gateway to leading the charge. By embedding key ESG principles into your operations, you can create lasting value for your business, guests, and the planet. ESG Pro is here to help you unlock this potential, combining expertise with a passion for sustainability to ensure your success.

Don’t wait to make an impact. Contact ESG Pro today and take the first step towards GSTC certification—because sustainability is more than a goal; it’s your competitive edge.

Book a 30min Call

Why Work With Us?

Ready to go, or in a rush? Book a meeting today – click here.