
“ESG Pro completely smashed our deadline. We had a two-week turnaround, and within days the team had a full report ready. Communication was clear, responses were instant, and the whole process felt effortless.”
— Toby Charles, Coordinator and Administrative Lead, Minds Matter Clinic
The Client
Minds Matter Clinic is a UK-based mental health provider supporting patients through NHS partnerships. As a recently approved NHS supplier, the clinic delivers accessible, high-quality mental health services while embedding compliance and sustainability into its business model.
The Challenge
When the NHS required all framework suppliers to submit a compliant Carbon Reduction Plan under PPN 06/21, Minds Matter faced an extremely tight deadline of just two weeks. With the new contract pending, the clinic needed expert help to meet government reporting standards quickly and accurately.
The Solution
ESG Pro worked intensively with Minds Matter to deliver a complete, compliant carbon report in record time. Led by Ivan and Dimi, the team guided Toby through data gathering, validation, and documentation with absolute clarity. Meetings were concise, communication was fast, and every detail was handled professionally, allowing the client to stay focused on operations while ESG Pro managed compliance.
The Result
Minds Matter successfully met its NHS submission deadline with a robust and verifiable Carbon Reduction Plan. The project showcased ESG Pro’s reliability, responsiveness, and expertise under pressure.
Toby praised the partnership for its speed, clear communication, and commitment to excellence, setting the foundation for continued collaboration as the clinic grows its NHS footprint.
We help organisations turn compliance into opportunity.
Contact us today to discover your ESG potential.
Prefer to read the original document?
Download the official, fully formatted PDF version of this case study to read offline or share with your team.
📄 Download PDF Version